Fix / Enable HP Laptop TouchPad Scroll Not Working – Windows 10

HP Touchpad or ClickPad not Working on Windows 10 [SOLVED]

Is your HP laptop touchpad not working?

Is your touchpad scroll of hp laptop not working windows 10?

Want to know how do I fix Touchpad not working on HP Laptop?

People also ask such other questions as well. Such a situation can be vexatious. But you don’t need to be worried sick as the issue can be easily resolved by following some easy steps.

In the past, many users have complained about issues like –

Why is my HP touchpad not working?
How do I enable my touchpad on my HP laptop?
How do I turn my touchpad back on?
Why is my touchpad not working?

We have prepared an exhaustive list of different solutions to fix the problem you are facing HP Touchpad not Working?

Note – Before you go ahead and follow the below-mentioned 1 to 10 steps, it is important to create system restore point in windows 10, just in case something goes wrong.

Table of Contents –

Reboot Your Laptop
Enable the HP Touchpad
Update HP Touchpad Driver
Reinstall Mouse Driver
Use the Function Keys
Perform Clean-Boot
Enable Touchpad Settings
Enable touchpad from BIOS
Enable touchpad In Mouse Properties
Run HP Diagnostic
Final Thoughts

1- Reboot Your Laptop if HP Touchpad Not Working

To resolve laptop touchpad is not working issue, your HP laptop might just need a reboot. If you haven’t tried restarting your laptop, do it right away. If you don’t have an external mouse, you can try pressing Ctrl, Alt, and Delete keys simultaneously along with the tab until the power symbol is highlighted.

2- Enable the HP Touchpad to Fix Hp Touchpad

Check your HP touchpad, it might be disabled by the Windows Update. You can enable touchpad hp by following below-mentioned easy steps –

Right-click on the search button and then you need to click on Search.
You will see a search field in front of you, this is where you need to type ‘mouse’.
Now, you need to click the mouse option, this will open the window of mouse properties in front of you.
Navigate to the tab of device settings and click enable.

3- Update Touchpad Driver to Enable Touchpad on HP Laptop

Start this method with pressing Windows Key along with X followed by selecting Device Manager.

In this step, you need to expand Mice and other pointing devices on your laptop.

You have to right-click on HP properties and select Properties.

You have to go to the Driver tab and click on the update driver software option

(you will find this option under Driver Details).

Now, you need to select Browse my computer for driver software.

Select Let me pick from a list of device drives on my computer.

You will see a list in front of you and select the HID-compliant device and hit Next.

Once the driver is installed successfully, restart your laptop to save the changes.
If you are still not able to resolve the issue, make sure you contact HP support.

4- Reinstall Mouse Drivers if HP Touchpad / Mouse Not Working

You need to press Windows Key along with R to open the Run dialog box. Type control in the dialog box and press enter. This will open the Control Panel in front of you.

In the Device Manager window, you need to expand Mice and other pointing devices.

Now, right-click on the touchpad device and hit Uninstall.

In case, it asks for some verification, you need to hit Yes.

Restart your laptop to save the changes.

Default drivers will be installed, by the Windows, for your mouse and will Fix HP Touchpad Not Working in Windows 10.

5- Use the Function Keys to Enable Touchpad on Windows 10

At times, you may have accidentally disabled the touchpad owing to which you may have to face this issue & now you are looking for ways on how to enable touchpad on hp laptop.

A combination to enable/disable the touchpad may vary as per the brand. For HP laptops, the shortcut to enable touchpad is Fn + F3. If you have a Lenovo laptop, it is Fn + F8.

Nowadays, laptops carry the marking or the symbol of the touchpad on the function keys. Once you have successfully found that, you need to press the combination. This will help enable/disable the touchpad and should also resolve touchpad not working issue.

Note – HP laptops come equipped with Synaptics touchpad drivers. With the help of these drivers, you can enable, disable, and customize different settings of the touchpad.

If the issue persists, you can double-tap on the on/off indicator of the touchpad. This will turn off the touchpad light and enable the touchpad.

6- Perform Clean-boot to Fix HP TouchPad

At times, using a third-party software may conflict with the mouse owing to which you may experience hp laptop mouse not working. You can get rid of this issue and for that, you need to perform a clean boot on your laptop and diagnose the issue step by step.

7- Enable Touchpad From Settings if HP Laptop Mouse Pad Stops Working?

Start this method by pressing Windows Key along with I and then select Devices.

You need to select Touchpad from the menu on your left hand.

You have to turn the toggle ‘On” under the Touchpad.

Restart your laptop to save the changes.

This should resolve the issue of HP touchpad not working but if the issue is still there, carry on with the next method.

8- Enable Touchpad From Bios Configuration

If the touchpad is disabled from BIOS, you may have to face hp laptop keyboard and touchpad not working issue. You need to enable touchpad in bios HP, this will help resolve the issue you are facing.

Restart your Windows, when you see the Boot screen start pressing either F2 key or F8 or Delete.

9- Allow the Touchpad in Mouse Properties to Turn on HP TouchPad Scroll

Press Windows Key along with I and then select Devices.

You will see a list of Devices on your left-hand side. You need to select Mouse from these devices, followed by clicking on Additional mouse options.

In the Mouse Properties window, you need to switch to the last tab i.e. Device Settings, ELAN, or Synaptics (it may vary as per the manufacturer).

At this stage, click your device and hit Enable.

Restart your HP laptop to save the changes.

10- Run Hp Diagnostics to Unlock the Locked Touchpad

If you are not able to resolve the issue with the above-discussed methods, you need to run an HP diagnostic to troubleshoot the issue using this official guide. HP computers are equipped with a diagnostic software tool. With the help of this tool, you can diagnose your computer hardware for errors.

Run the Fast Test –

For this, you need to open the PC Hardware Diagnostics of the HP laptop and initiate the Fast Test.
The first step involves opening the application of driver update software HP PC Hardware Diagnostics for Windows.
The main menu will have System Tests, you need to click it.
Now, you have to click on the tab of System Fast Test.
Hit Run Once.

You will see how much time is left for the test to complete along with test results, for each display, on your screen.

In a situation where one of the components has failed the test, don’t need to panic, instead jot down the failure ID.

You can also get in touch with the HP customer support team for expert assistance. You can also access the details from Test Logs in the main menu.

In case no system component has failed, hp touchpad won’t work? You should move on, and run the Extensive Test.

You need to again open PC Hardware Diagnostics of HP and run the Extensive Test.

Open the application HP PC Hardware Diagnostics for Windows.
The main menu will have System Tests, you need to click it.
Now, you have to click on the tab of the System Extensive Test.
Hit Run Once.

You will see how much time is left for the test to complete along with test results, for each display, on your screen. The test may take two or more hours to finish.